Top 5 Online Reputation Management (ORM) Companies in India
An effective Online Reputation Management leads to increased traffic and better ranking on search engines. Accordingly, your product can be recognized in the digital world at a reduced cost. Digital Marketing Companies use well-designed strategies to find your brand product. Many Digital Marketing companies have offered their unique services to earn your business revenue and profit.
Here we include reputable management agencies focused on Online Reputation Management Service Companies (ORM services) for your reference. Help your start-up businesses find the right direction and help to rise to the top of the online world
Here are the Top 5 Online Reputation Management (ORM) Companies in India
1st out of Top 5 Online Reputation Management (ORM) Companies in India
Geekschip has been blessed with a talented technical team honored with skills that can bring your product to the next level. They have solutions to all your marketing problems. They know exactly how to make a product out of nothing. Their SEO tools and methods they use are powerful and meet customer satisfaction.
Contact details of Geekschip
Address: SS Arcade, 3rd Floor, Guttala_Begumpet, Telangana, India 500081
Business Phone Number: +91-91000-68884
2nd out of Top 5 Online Reputation Management (ORM) Companies in India
Rank Evolve is a Digital Marketing company specializing in advising and performing online marketing activities. They offer a huge number of services to their client to get an online reputation among their opponents. The services they offer include web design and development, SEO services, copywriting, Infographic Services, and Social Media Marketing. Complete research and project analysis is part of their strategy to help in the best possible way.
Contact details of Rankevolve
Address: HIG-118, 3rd Phase Bus Stop Rd, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana, India 500072
Business Phone Number: +91-74163-24492
3rd out of Top 5 Online Reputation Management (ORM) Companies in India
Digital Marketing and Online Reputation Management are intertwined activities and Aartisto provides result-oriented reputation management services. ORM is nothing but developing your positivity around to world by operating any kind of negativity.
Contact details of Aartisto
Address: 15-14-15, Doctors Enclave, Maharanipeta, Visakhapatnam, India 530002
Business Phone Number: +91-99484-11811
4th out of Top 5 Online Reputation Management (ORM) Companies in India
Brandconn is a digital marketing company that actually knows what it is now and what is following in digital. They use the power of data, historical information, and research to make a measurable difference in our client’s business.
With their arts offices in the National Capital Region (NCR), Noida, New Delhi, India, Brandconn is proud of some of the best ideas available in the digital marketing industry in India and beyond.
Contact details of Brandconn Digital
Address: b-149, Sector-63, Noida, National Capital Region, New Delhi, India 201301
Business Phone Number: +91-12042-93692
5th out of Top 5 Online Reputation Management (ORM) Companies in India
Although good online reviews and reputation are equally valuable for all businesses and individuals of the modern age yet how online reputation impacts their businesses and professional/personal lives are completely different. Fatbit provides a result-oriented online reputation and meets customer satisfaction.
Contact details of Fatbit
Address: Plot no. 268, Sector-82, JLPL Industrial Area, Mohali Punjab 140308, India
Business Phone Number: +91-85919-19191
What Is Online Reputation Management?
Online reputation management is an ongoing process that works to create, develop, and maintain your brand name and its good online reputation. Similar to traditional reputation management, it is about perception.
Online reputation management, means building a digital public image, one online review at a time so that anyone who wants your product gets 5-star reviews and a great customer experience to decorate your company in the best possible light.
Why Need to Manage Your Online reputation?
The hit brands they choose up online may be many, but it’s normally a small attack — a negative comment here, a stellar rating down there.
None of these beats deserve a full PR operation, but they add up instantly.
You need online reputation management to take care of each of these small fires before they reach serious damage.
ORM is important and ultimately transparency – an important ingredient for product reliability by 2020.
While there is still room for formal PR campaigns, consumers today are looking for engaging connections with companies. They want to hear straight from businesses in personalized communications, like direct messages or comments via Instagram.
With online reputation management, your business fights negative claims by speaking directly and openly.
5 Online Reputation Management Strategies You Can Use
Given a large amount of social media and other sites where your product may be mentioned, online reputation management may seem daunting.
But don’t worry – we’re here to help! We have put together five-sound tips that will help you start managing your online brand reputation.
1. Respond Quickly and Compassionately.
Sometimes the best ORM occurs before a comment or a negative review. When customers ask questions, whether by texting you directly or posting on social media, you should respond immediately.
A Clutch study found that 83% of people expect responses to social media comments a day or less, so don’t wait too long. Quick responses prevent frustrated users from posting negative feedback and show the customer you place a high value on helping them.
If you don’t respond to customer questions quickly, it can cause a private message to turn into a negative public statement.
2. Address Negativity Up Front.
It can be tempting to dismiss negative comments and reviews from customers. After all, why would you want to draw their attention to them by commenting? But the fact is that you are making your company miserable by ignoring unhappy customers. Of the 82% of consumers who read online reviews, 97% also read business responses. Talking about negative reviews is a way to show customers that even if they have a problem with your company, you will be there to take care of it.
So when customers leave negative comments and reviews, always respond. Address their issue with patience and determination. Peloton, an exercise equipment company, follows this mindset by consistently responding to negative reviews posted on their website.
3. Make Your Own Mistakes.
If your company is undergoing a serious or physical investigation, it is always helpful to apologize.
Showing remorse spreads tense customer situations and strengthens customer relationships. It shows consumers that your company is honest and transparent.
Make your apologies for the real purpose of being able to solve a problem. Direct attention to the main concerns raised by consumers and the media, and explain what you will do to resolve the situation.
Consider also your apology. If most of the negative feedback is using a social media platform, for example, that channel might be a good place to post your statement.
Everyone makes mistakes – even companies. Saying what you can do to fix the problem or prevent it from happening again shows consumers that you are an honest company that will be able to deal with its mistakes.
4.Stay on top of your Search Results.
Many marketers think of SEO as a way to keep their product visible. But it is also an important tool to reduce the appearance of inappropriate publishing and content associated with your product.
Ideally, you want your company page to appear first when you search for your company name. After all, the first result in SERPs gets more than 31% clicks in total, and customers are ten times more likely to click on the first search result than 10 pages below.
Use the incognito window to monitor your product search results to see what customers see. Competitors may be confused about your keywords to make their details appear first, so you may need to pay for your keywords to keep the top spot.
This improves your average rating, which is what potential customers can see before clicking to view individual updates.
5. Automate Online Reputation Management.
Instead of manually compiling websites and social media, save time by using software that performs ORM functions.
One of the simplest monitoring tools for Google Alerts. Just enter your brand name into the tool, and you will receive media information and news about your company. That way, you will know as soon as your company is named, and you can respond quickly if needed.
Save your product image with online name management
Buyers judge your product based on what they hear and see online.
Use online reputation management to strengthen the positive image of your product that you have worked hard to build. Answer the wrong questions and answers and you will show current and potential buyers that your company is there to solve any problems they may have. By using ORM techniques, you will have more control over how customers view your company.
Why online reputation management is essential to your business?
- Business is about building an image and improving it every day. It is important to ensure that your product is interesting and attractive to attract new customers.
- Before buying anything online, customers look at reviews online to know their product, product, and performance. Your customers’ preferences depend on your search results.
- Anyone can provide updates online, even competitors can write negative reviews to tarnish your online reputation. Online reputation management helps you overcome all of this.
- With the help of ORM, you can remove unsafe content; this helps to draw the right image in front of the customer.
- Online reputation management helps you improve reviews and feedback about your product and build a positive brand image. Customers generally pay close attention to a product with a positive response and reviews online. This helps generate sales as well.
- Online reputation management increases the usefulness of your company’s search engine.
- Research shows that 90% of customers read online reviews before buying anything, so ORM is becoming more important today.
How Online Reputation Management Works?
ORM is all about monitoring and managing the reputation of your product across the web, about making sure your business is well-represented and potential customers left with a good idea of who you are and what you do.
Paid media refers to all online content that requires payment to include your product (website, services, etc.). Includes channels such as Google ads, social media ads, sponsored posts, or promotions.
This ORM feature is straightforward – you have full control over your settings. You should check carefully, however, if there are competitors who are advertising “against” your product.
However, many paid media platforms have strict guidelines against such practices, and a single complaint can address these negative feelings.
Received media includes information that your product receives on external platforms for free. Includes:
- External articles,
- Media installation
- Blogs and Vlogs
- Third-party listings (Glassdoor, Capterra, Trustpilot will all fall into this category).
Google My Business will also count as received media as customers leave updates of your business without your control. Acquired media should be the focus of all businesses; these resources help to create a positive impression and build trust with online visitors.
In addition to your website, your business accounts on all social media networks are the online version of your business card.
Unspoken complaints, negative comments on Twitter, and low star ratings on Facebook could seriously damage your company’s reputation and cut off potential buyers. You should pay attention to what is happening on your Twitter wall in the same way that you would treat the walls of your brick and mortar structure.
You must track what product references come from other accounts and also deal with claims that reflect your business.
Mainly managed media is related to your website and blog – properties under your full control. So, if you are working on improving the quality of the pages that are most important to the dignity and visibility of your product, you are on the right track.
While your online reputation management job becomes easier when you deal with the online spaces you manage, don’t forget that you have to establish an all-inclusive ORM process. As Google’s Danny Sullivan puts it when he talks about Google, “We are not a real engine. We can give you information, but we can’t tell you the truth about something. ”
Basically, you mean that Google will show you any page that ranks higher in your search engine name. Therefore, love is important, not natural truth. Therefore, you should focus on all the channels on which your product is displayed and try to manage your reputation on all of them.